Impact Insights

Impactful Winner Family Reunions

June 23, 2017

Every Spring, a well of excitement begins to fill up inside of me. I am sure part of it is the weather warming up, but... More

Improve Your Patient’s Satisfaction by Consolidating Self-Pay Balances

June 20, 2017

There are many opportunities within the revenue cycle to improve the patient experience. Such opportunities include registration collection, securing of authorizations, explanation of benefits, charge... More

The Right Alert, The Right Time, The Right Person

May 31, 2017

Have you ever been a patient or visitor in a hospital? I’m sure you have. And, if you’ve ever spent time near a Nursing station... More

Lessons Learned: General Ledger Revenue Mapping

May 10, 2017

Imagine you go grocery shopping and have 10 items on your list. What would be more efficient, making 10 separate trips to the store and... More

Focus on High Value, High Impact Optimization Areas to Drive Benefits Realization

April 4, 2017

Two years ago, we reported that nearly 70% of health systems had failed to achieve the expected value from their EHR investments. In late 2015... More

Health Information Technology’s Opportunities for Patient Safety

March 29, 2017

Recently, my wife and I waited for our daughter to recover from a routine laparoscopic procedure. About twenty minutes after the surgeon came out to... More

EHR Optimization in a Behavioral Health Hospital: Patient Safety Win

March 14, 2017

Impact Advisors’ Clinical Performance Solutions Service team was hired by a large behavioral health hospital to assist in the optimization and adoption of their EHR... More

Epic Workqueues and Revenue Cycle

March 8, 2017

Workqueues are a cornerstone of Revenue Cycle management in Epic; they can provide powerful functionality to keep business operations running smoothly. However, it is not... More

EHR Optimization in a Behavioral Health Hospital: A Roadmap for Success

February 27, 2017

In 2015, Impact Advisors’ Clinical Performance Solutions Service team was hired by a large behavioral health hospital to assist in optimization and adoption of their... More

Revenue Cycle Post-Implementation Support

February 22, 2017

Unlike the typical EHR implementation plan with a highly anticipated go live date followed by several weeks of augmented and dedicated support, and smooth sailing... More

The Importance of a Learning Culture in Healthcare IT

February 14, 2017

Thoughtfully implemented technology is a valuable tool in enhancing the delivery of high quality medical care. Electronic health records (EHR) systems provide crucial checks and... More

KLAS Recognizes Impact Advisors as Clinical Optimization Leader

February 6, 2017

This week KLAS, a research firm that independently monitors vendor performance through the active participation of thousands of healthcare organizations, released its annual Best in... More

New Facilities Transition Management: Not Just About Technology

January 31, 2017

Technology comes in all sizes and shapes and plays a big role in the success of a new healthcare facility, but it is not the... More

Domain Name Server- The Essential Hidden Server

January 27, 2017

Every Enterprise has one or more Domain Name Servers (DNS) and, whether they are aware of it or not, every user accesses the system multiple... More

ICD-10 Issue and its Impact on CMS PQRS Penalties

January 11, 2017

This week, CMS announced that it was providing relief for PQRS payment adjustments for any Eligible Professional or group practice that “fails to satisfactorily report... More