Impact Insights

Denials Management: Going from Zero to Hero

October 16, 2017

According to Change Healthcare, of the estimated “$3 trillion in claims submitted by hospitals in 2016, an estimated 9% of charges ($262 billion) were initially... More

Clinical Workflow Optimization

September 29, 2017

Are you optimized to achieve true ROI from your EHR? It’s no secret implementation and maintenance of an EHR is a costly proposition.  It’s essential... More

Streamlined Training Reporting During an EHR Implementation

September 19, 2017

It is well understood that a comprehensive and engaging training program is a key element of any successful EHR implementation. To maintain the high standard... More

Three Concepts I Wish Everyone Understood About EHR Training

September 6, 2017

I’ve been in the Healthcare IT (HIT) field for eight years, and have spent a large amount of time in the training and development area;... More

MIPS/MACRA Impact Simplified: the “Competition Curve”

August 28, 2017

With the release of the 2018 MIPS/MACRA “Proposed Rule” there are a number of changes that will likely become law in the near future. While... More

Considering Telemedicine? Don’t Be Afraid. Funding Is Out There.

August 14, 2017

During a recent health system project that involved implementing a telemedicine program in rural clinics, sources of initial funding and ongoing reimbursement for this type... More

How Are Your Employees Motivated in a Crisis?

August 7, 2017

Often when things go wrong, the first emotion we encounter is fear. In cultures where fear is also a primary tool for motivation, there are... More

Channeling Dr. Phil: Improve the Relationship Between IT and Operations Teams

July 24, 2017

Consultants are usually hired for their expertise in a particular field, but the most successful ones have a “Dr. Phil hat” they don to earn... More

Demystifying Command Center Coordination

July 13, 2017

“If you build it, they will come” Command Center planning, design and setup is a critical but abstract component necessary for any large, temporary support... More

Why Professional Dress isn’t Really About Clothes

July 10, 2017

You know the routine. It’s Sunday afternoon and right when you finally feel settled at home, it’s time to pack your suitcase again. Lately the... More

Data Conversions: What About the Documents?

June 30, 2017

You may know this already but document management systems (DMS) can be a great add-on to your electronic health record (EHR). While a paperless environment... More

Impactful Winner Family Reunions

June 23, 2017

Every Spring, a well of excitement begins to fill up inside of me. I am sure part of it is the weather warming up, but... More

Improve Your Patient’s Satisfaction by Consolidating Self-Pay Balances

June 20, 2017

There are many opportunities within the revenue cycle to improve the patient experience. Such opportunities include registration collection, securing of authorizations, explanation of benefits, charge... More

The Right Alert, The Right Time, The Right Person

May 31, 2017

Have you ever been a patient or visitor in a hospital? I’m sure you have. And, if you’ve ever spent time near a Nursing station... More

Lessons Learned: General Ledger Revenue Mapping

May 10, 2017

Imagine you go grocery shopping and have 10 items on your list. What would be more efficient, making 10 separate trips to the store and... More