Impact Insights

Demystifying Command Center Coordination

July 13, 2017

“If you build it, they will come” Command Center planning, design and setup is a critical but abstract component necessary for any large, temporary support... More

Cutover: The Missing Link for a Successful Go-Live

July 6, 2016

With all the excitement of planning a new project, time is spent focusing on the implementation team, end-user support and even the command center location,... More

Using the “Pre-Mortem” Process for Success in Implementations

January 20, 2016

Anyone who has been in IT for some time has experienced a failure, outage, or error resulting in the need for a “post-mortem” review to... More

The Great Train Gain: Tips for Creating a Successful Training Plan

January 12, 2015

“Another new IT initiative? More time at the computer? Something new to learn? Ahhhhh!” Sound familiar? You are not alone. Implementing new IT functionality in... More

I AM an Emergency Nurse, My Story

December 15, 2014

Emergency nursing has always been my passion and my identity for years. My entire career has been in the Emergency Department (ED) working as an... More

Don’t Forget the Ancillary Department Sauce!

December 8, 2014

The term ancillary can be defined in many ways. Some definitions may be: Providing necessary support to the primary activities; Operation of an organization, institution,... More

C-Suite Analytics During an EHR Go-Live

December 2, 2014

You’re about to go live with your shiny new EHR solution after months of design, build, test and training. Everyone is so excited about the... More

Be the Life of the (Third) Party

November 19, 2014

Choosing your new core vendor and starting the implementation of an access and revenue, clinical and ancillary platform is an exciting event in any healthcare... More

Epic Epic Upgrades

November 17, 2014

Version upgrades are a common biannual process that all Epic customers spend countless hours and significant amounts of energy to implement. Although in the end,... More

Epic Device Deployment Recommendations

October 29, 2014

We’ve said it before and we’ll say it again. Having the greatest Epic system in the world won’t provide value if users are unable to... More

Finding Value in Your EMR Investment

October 6, 2014

An Electronic Medical Record (EMR) go-live is like drinking from a fire hose. There is an abundance of information rushing at your clinicians who are... More

Epic Security Recommendations Using the Integrated Workgroup Security Model

September 24, 2014

Having the greatest Epic system in the world won’t provide value if users are unable to access it properly and efficiently. The following recommendations will... More