Impact Insights

Why Professional Dress isn’t Really About Clothes

July 10, 2017

You know the routine. It’s Sunday afternoon and right when you finally feel settled at home, it’s time to pack your suitcase again. Lately the... More

Improve Your Patient’s Satisfaction by Consolidating Self-Pay Balances

June 20, 2017

There are many opportunities within the revenue cycle to improve the patient experience. Such opportunities include registration collection, securing of authorizations, explanation of benefits, charge... More

The Right Alert, The Right Time, The Right Person

May 31, 2017

Have you ever been a patient or visitor in a hospital? I’m sure you have. And, if you’ve ever spent time near a Nursing station... More

Lessons Learned: General Ledger Revenue Mapping

May 10, 2017

Imagine you go grocery shopping and have 10 items on your list. What would be more efficient, making 10 separate trips to the store and... More

Focus on High Value, High Impact Optimization Areas to Drive Benefits Realization

April 4, 2017

Two years ago, we reported that nearly 70% of health systems had failed to achieve the expected value from their EHR investments. In late 2015... More

Health Information Technology’s Opportunities for Patient Safety

March 29, 2017

Recently, my wife and I waited for our daughter to recover from a routine laparoscopic procedure. About twenty minutes after the surgeon came out to... More

Epic Workqueues and Revenue Cycle

March 8, 2017

Workqueues are a cornerstone of Revenue Cycle management in Epic; they can provide powerful functionality to keep business operations running smoothly. However, it is not... More

The Importance of a Learning Culture in Healthcare IT

February 14, 2017

Thoughtfully implemented technology is a valuable tool in enhancing the delivery of high quality medical care. Electronic health records (EHR) systems provide crucial checks and... More

KLAS Recognizes Impact Advisors as Clinical Optimization Leader

February 6, 2017

This week KLAS, a research firm that independently monitors vendor performance through the active participation of thousands of healthcare organizations, released its annual Best in... More

Physician Engagement for EHR Implementation

December 12, 2016

Physicians, like most people, feel overwhelmed by and resistant to change.  EHR implementation, whether moving from paper to EHR or from one EHR to another... More

Top 5 Success Strategies for EMR Integration Projects

December 2, 2016

Imagine a world where a healthcare organization can purchase an EMR that satisfies all of its patient care and revenue cycle needs. One enterprise-wide solution... More

The Internet of Things

November 28, 2016

  The Internet of Things? What ‘things’? Has technology become so difficult that the people inventing it cannot even come up with a name for... More

Realizing Clinical Benefits Part 4 – Race for the Finish Line…and Keep Going

November 14, 2016

Last week my home town was host to an ultra run to benefit cancer research. I’m not a runner.  None the less, as a physician... More

Realizing Clinical Benefits: Part 3 – Planning for Success

November 1, 2016

  Analogies abound related to planning for success. Consider the “Dress for Success” phenomenon of the 1990’s that has persisted to the point that every... More

Realizing Clinical Benefits: Part 2 – Identifying Benefits

October 25, 2016

  You’ve decided to set up a benefits realization program. Maybe your organization is implementing an EHR.  Maybe you are aggressively pursuing optimization or maybe... More