Impact Insights

Improve Your Coaching Skills by Listening and Learning

October 16, 2019

“A good coach can change a game. A great coach can change a life.” – John Wooden One of the areas I am most passionate... More

Mergers & Acquisitions: Don’t Lose Sight of Culture

August 27, 2019

When I share with people that I am a healthcare IT consultant, I am often asked what exactly that means. In my role, I advise... More

“Becoming” a Great Advisor

June 3, 2019

“It’s what you learn after you know it all that counts.” ―John Wooden I had a milestone birthday last year and that milestone also marked... More

Epic Workqueues and Revenue Cycle

March 8, 2017

Workqueues are a cornerstone of Revenue Cycle management in Epic; they can provide powerful functionality to keep business operations running smoothly. However, it is not... More

Revenue Cycle Management – What Does It Encompass?

May 5, 2015

I was recently at a client and the definition of Revenue Cycle Management was questioned.  One of the project leaders wanted to parse out Registration and... More