Impact Insights

5 Tips for Creating a Successful IT M&A Playbook

March 13, 2018

The healthcare industry has seen a steady increase of Merger & Acquisition (M&A) activity, and it is showing no signs of stopping. According to Modern... More

Unified Communications Primer Part I

December 10, 2014

Introduction The date that Unified Communications (UC) first came into being is not exact; and depends on who is talking about it and which piece(s)... More

Gimme an I, Gimme a T, Gimme an I, Gimme a L, ITIL!

October 15, 2014

Introduction: Let’s start by saying that I am a not your typical “process person.” I am organized in “my way,” meaning I know exactly what... More