This past Thursday, November 1, 2018, CMS released the 2,378 page Final Rule encompassing both the 2019 Physician Fee Schedule (PFS) and the Quality Payment Program... More

Automated and complicated phone systems, endless hold times, and less than pleasant phone operators can scare even the most loyal customers away. Increasing competition for... More

With increasing competition for patients and the push toward value-based care (VBC), improving access to primary care is becoming a competitive differentiator among practices. When... More

The Health Insurance Portability and Accountability Act (HIPAA) Privacy, Security and Breach Notification Rules require covered entities and their business associates to safeguard electronic protected... More

On January 1, 2018, CMS published the new clinical laboratory fee schedule, reducing Medicare laboratory test reimbursement 40-50%. Now more than ever, laboratories will have... More

This past Thursday, July 12, 2018, CMS released the “CY 2019 Quality Payment Program proposed rule,” along with an associated “Fact Sheet.” In today’s blog... More

Timely filing write-offs are preventable, but avoiding them requires diligence on the part of billers and leadership.  A timely filing write-off is a charge deducted... More

With so many obstacles to collecting revenue, organizations want to avoid unnecessary write-offs. One example is the timely filing write-off – a charge deducted from... More

“Everyone thinks of changing the world, but no one thinks of changing himself.”  ― Leo Tolstoy My Story Begins on Wall Street I was a... More

Effective communication is key to the success of any initiative, whether that is implementing process improvements or rolling out a new information technology or system.... More

EHR extension – using someone else’s implemented EHR – is not a new practice among healthcare providers. In the EHR Extension Model, the “recipient” (a... More

Healthcare organizations today are feeling the heat to do more with less, and IT departments are not immune to this issue.  The days of creating... More

What Is Coding Coding is a process in which diagnoses, procedures and medical services are translated into alphanumeric (ICD-10) or numeric (CPT) codes. These codes... More

Financial transactions between multiple parties make the exchange of financial data commonplace in a connected environment like an integrated health system. Some payments are so... More

When people ask, “What do you do for a living?” I say I work in the technology industry, implementing electronic health record (EHR) systems for... More