Often when things go wrong, the first emotion we encounter is fear. In cultures where fear is also a primary tool for motivation, there are... More

Consultants are usually hired for their expertise in a particular field, but the most successful ones have a “Dr. Phil hat” they don to earn... More

“If you build it, they will come” Command Center planning, design and setup is a critical but abstract component necessary for any large, temporary support... More

You know the routine. It’s Sunday afternoon and right when you finally feel settled at home, it’s time to pack your suitcase again. Lately the... More

You may know this already but document management systems (DMS) can be a great add-on to your electronic health record (EHR). While a paperless environment... More

Every Spring, a well of excitement begins to fill up inside of me. I am sure part of it is the weather warming up, but... More

There are many opportunities within the revenue cycle to improve the patient experience. Such opportunities include registration collection, securing of authorizations, explanation of benefits, charge... More

Have you ever been a patient or visitor in a hospital? I’m sure you have. And, if you’ve ever spent time near a Nursing station... More

Imagine you go grocery shopping and have 10 items on your list. What would be more efficient, making 10 separate trips to the store and... More

Two years ago, we reported that nearly 70% of health systems had failed to achieve the expected value from their EHR investments. In late 2015... More

Recently, my wife and I waited for our daughter to recover from a routine laparoscopic procedure. About twenty minutes after the surgeon came out to... More

Impact Advisors’ Clinical Performance Solutions Service team was hired by a large behavioral health hospital to assist in the optimization and adoption of their EHR... More

Workqueues are a cornerstone of Revenue Cycle management in Epic; they can provide powerful functionality to keep business operations running smoothly. However, it is not... More

In 2015, Impact Advisors’ Clinical Performance Solutions Service team was hired by a large behavioral health hospital to assist in optimization and adoption of their... More

Unlike the typical EHR implementation plan with a highly anticipated go live date followed by several weeks of augmented and dedicated support, and smooth sailing... More