Impact Insights

How Are Your Employees Motivated in a Crisis?

August 7, 2017

Often when things go wrong, the first emotion we encounter is fear. In cultures where fear is also a primary tool for motivation, there are... More

Channeling Dr. Phil: Improve the Relationship Between IT and Operations Teams

July 24, 2017

Consultants are usually hired for their expertise in a particular field, but the most successful ones have a “Dr. Phil hat” they don to earn... More

Demystifying Command Center Coordination

July 13, 2017

“If you build it, they will come” Command Center planning, design and setup is a critical but abstract component necessary for any large, temporary support... More

Why Professional Dress isn’t Really About Clothes

July 10, 2017

You know the routine. It’s Sunday afternoon and right when you finally feel settled at home, it’s time to pack your suitcase again. Lately the... More

Data Conversions: What About the Documents?

June 30, 2017

You may know this already but document management systems (DMS) can be a great add-on to your electronic health record (EHR). While a paperless environment... More

Impactful Winner Family Reunions

June 23, 2017

Every Spring, a well of excitement begins to fill up inside of me. I am sure part of it is the weather warming up, but... More

Improve Your Patient’s Satisfaction by Consolidating Self-Pay Balances

June 20, 2017

There are many opportunities within the revenue cycle to improve the patient experience. Such opportunities include registration collection, securing of authorizations, explanation of benefits, charge... More

The Right Alert, The Right Time, The Right Person

May 31, 2017

Have you ever been a patient or visitor in a hospital? I’m sure you have. And, if you’ve ever spent time near a Nursing station... More

Lessons Learned: General Ledger Revenue Mapping

May 10, 2017

Imagine you go grocery shopping and have 10 items on your list. What would be more efficient, making 10 separate trips to the store and... More

Focus on High Value, High Impact Optimization Areas to Drive Benefits Realization

April 4, 2017

Two years ago, we reported that nearly 70% of health systems had failed to achieve the expected value from their EHR investments. In late 2015... More

Health Information Technology’s Opportunities for Patient Safety

March 29, 2017

Recently, my wife and I waited for our daughter to recover from a routine laparoscopic procedure. About twenty minutes after the surgeon came out to... More

EHR Optimization in a Behavioral Health Hospital: Patient Safety Win

March 14, 2017

Impact Advisors’ Clinical Performance Solutions Service team was hired by a large behavioral health hospital to assist in the optimization and adoption of their EHR... More

Epic Workqueues and Revenue Cycle

March 8, 2017

Workqueues are a cornerstone of Revenue Cycle management in Epic; they can provide powerful functionality to keep business operations running smoothly. However, it is not... More

EHR Optimization in a Behavioral Health Hospital: A Roadmap for Success

February 27, 2017

In 2015, Impact Advisors’ Clinical Performance Solutions Service team was hired by a large behavioral health hospital to assist in optimization and adoption of their... More

Revenue Cycle Post-Implementation Support

February 22, 2017

Unlike the typical EHR implementation plan with a highly anticipated go live date followed by several weeks of augmented and dedicated support, and smooth sailing... More