Disaster Recovery & Business Continuity

Pragmatic and comprehensive disruption preparedness planning

Preparing for a natural or human-induced disaster is one of the most important considerations for healthcare organizations today. Recent news stories of extended unplanned downtime of Electronic Health Record and financial payment systems are enough to keep any healthcare executive awake at night. With a solid strategy and focused planning, unexpected system downtime can be prevented.

Challenges Solved

Disaster Recovery and Business Continuity efforts are often limited to documents that very few read or even know about. Our team will show you how to make your Disaster Recovery Plan integral to your IT operations and guide your team through the collaborative process of Business Continuity planning, involving each of the business and clinical departments that consume IT services.

Value Delivered

Minimized breaches, downtime, data loss, and penalties

Threats will continue. Our objective is to fortify your defenses, reduce your risk, and put compliant procedures in place to lessen the impact of intrusions.

Ability to continue business functions at pre-defined levels following disruption

It’s a matter of when not if. We’ll make sure you are prepared.

Experienced security leadership

Several of our experts have worked in CISO roles for healthcare organizations and are prepared to deliver that expertise to your organization virtually and cost-effectively.

How We Deliver Value

Impact Advisors offers a portfolio of disaster recovery and business continuity services designed to meet you where you are and get you where you need to be. From as-needed expert guidance to embedded, interim leadership to manage day-to-day, we partner with health organizations to assess current capabilities, define or validate objectives, and achieve them at a pace that makes sense for your organization.

Business Impact Assessment

A Business Impact Assessment is the most logical step to understand the impact a potential interruption could have on business processes. Impact Advisors will assist your organization with the identification of your most critical applications, an evaluation of current disaster recovery documentation, policies, procedures and technologies, and the definition of system, application and function recovery time objectives.

Incident Response Planning

Meticulous preparation for the impacts of potential disruptive events, including a formal plan to recover systems expeditiously as well as administrative, physical, and technical safeguards to ensure business continuity.

Business Continuity Planning

The Business Continuity Plan is designed to recover and restore the core business infrastructure of department operations in the event of an interruption in technology service or a disaster. A BCP serves as a manual of responsibilities, processes, actions, guidelines and critical information necessary to effectively restore department services in a timely manner. It includes procedures and methods for ensuring the availability of adequate workspace for each department. Risk mitigation steps are included to eliminate loss of transactions during technology outages or actual disasters. Additionally, the BCP defines the process for maintaining and retaining documents.

Disaster Recovery Planning

The Disaster Recovery Plan outlines tested and repeatable practices, business continuity and recovery, identifies vulnerabilities and recommends necessary measures to prevent extended computer network and phone system outages.

Interim Leadership

Experienced, executive-level security professionals who will seamlessly lead your security program, initiatives, and teams until a permanent and suitable candidate is identified.

Related Services

Strong Stories. Detailed Experiences. Case Studies.

13 Business Continuity Plans (BCPs) created

Impact Advisors partnered with a 12-hospital health system to strengthen its ability to maintain critical functions during and after major disruptions, following a cyberattack that exposed gaps in preparedness. By implementing an all-hazards, impact-focused approach and developing 13 tailored continuity plans, Impact Advisors enhanced organizational resilience and ensured critical services could continue when they are needed most.

Our Leaders

James Rountree

Disaster Recovery & Business Continuity Expert

James is an established healthcare consultant and information technology leader with over 20 years of experience advising IT leadership and leading technology delivery organizations and projects. He has served multiple times as an interim manager and as an interim director for regional hospitals. He excels at all facets of service delivery and service management, including business case development, requirements, system selection, system security, optimization, business continuity, and disaster recovery planning. He has demonstrated experience managing teams and integrating all required tools, from small personal devices to complete system architectures.

Mike Garzone

IT and Infrastructure Expert

Mike is an accomplished healthcare consulting executive. During his career of over 30 years, he has developed and managed large, multidisciplinary teams delivering enterprise-scale solutions for application integration, information management, enterprise resource planning, and advanced infrastructure.