Default EHR Security Alone Isn’t Enough
Electronic Health Record (EHR) platforms sit at the operational core of hospitals, orchestrating everything from patient intake and clinical documentation to medication management, lab integration, billing, and care coordination across departments. Beyond direct patient care, EHRs also power reporting, analytics, population health management, and interoperability with external providers, making them indispensable to both clinical and […]
Accelerating Quality Performance
A non-profit, community healthcare system on the East Coast, preparing to become an Academic Medical Center, partnered with Impact Advisors to accelerate its quality improvement journey to reflect the true acuity of its patient population. Impact Advisors partnered with the hospital to implement a targeted quality improvement program focused on strengthening clinical risk documentation accuracy, […]
Evaluation of AI in Patient Communications
Executive Context: Why Healthcare and AI Virtual Agents Are Still at Odds Healthcare depends on communication more than almost any other industry. Every patient journey—accessing care, coordinating services, managing chronic conditions, navigating billing, or receiving follow-up instructions—requires repeated, accurate, and empathetic interaction between people and systems. These interactions are not optional; they are intrinsic to […]
How Healthcare Leaders Can Stabilize Performance Today While Transforming Care for Tomorrow
The passage of OBBBA legislation marks another inflection point for healthcare organizations already navigating historic financial pressure, workforce instability, and accelerating shifts in care delivery. While the full impact of the legislation will unfold over time, its implications are clear: increased reimbursement volatility, growth in uninsured and underinsured populations, continued migration to lower-acuity care settings, […]
Improving Outcomes through Quality and Clinical Documentation
A $5.0 billion multi-hospital system faced a significant challenge when its CMS Star Rating dropped from three stars to two stars. This sudden decline posed both reputational and operational risks for the organization, especially in its highly competitive healthcare market. The health system’s decline in CMS Star Rating was unexpected and alarming. Historically, a three-star […]
Accelerating Quality & Safety Case Reviews Through Scalable AI-Assisted Workflows
Infection prevention teams at a health system were routinely spending hours manually reviewing charts spanning hundreds of pages, which limited time for education, rounding, and proactive quality improvement efforts. After establishing the organization’s broader AI strategy, roadmap, and governance model, Impact Advisors designed and implemented custom scalable large language model (LLM) applications to streamline case […]
Epic Analysts Deliver High-Quality and Cost-Effective Services
Epic Security Service Value A leading specialty health system partnered with Impact Advisors to ensure stable, high-quality application management for Epic Security. Amid growing volumes for provisioning, security administration, and data maintenance, the organization aimed to maintain turnaround times, improve data accuracy, and build a scalable support model to serve patients and providers. Impact Advisors […]
Modernizing a Data Ecosystem to Support Precision Medicine
A world-class pediatric hospital recognized the need to modernize its data ecosystem to better support precision medicine, advanced research, and operational excellence. Impact Advisors was brought in to define, plan, and implement a forward-looking data architecture for the hospital. With over 19 petabytes of on-premise data, rapidly growing genomic datasets, and a mandate to enable […]
Impact Advisors Ranked #10 in Modern Healthcare’s Largest Management Consulting Firms Survey
Ranked by 2023 Healthcare Revenue Impact Advisors, a leading healthcare management consulting firm, ranked #10 in Modern Healthcare’s Management Consulting Firms 2024 Survey. Consulting firms across the country were selected based on 2023 total healthcare revenue. This year’s survey included 31 participants. “We are excited to be recognized by Modern Healthcare as one the largest […]
Impact Advisors Named to 2024 Inc. 5000 List
6th Appearance for the Firm Impact Advisors, a leading healthcare management consulting firm, was named to the 2024 Inc. 5000 list. This is the sixth time the firm has appeared on the list since 2012. The Inc. 5000 is an annual list of the fastest-growing private companies in America. “We are proud to be named […]