Insights and Impact

Success Stories

This page is updated regularly, so please check back frequently for new information and materials.

Virtual CISO Delivers Continuity, Consistency & Experienced Leadership

In today’s environment, healthcare organizations cannot afford to let their guard down. Engaging a virtual CISO (vCISO) to fill a vacancy is a smart defensive move—avoiding unfocused lapses in tactical and strategic protections that could create a security vulnerability. Serving as a vCISO, Impact Advisors helped an integrated health system with dozens of locations develop an information security vision, attain attestation of their Information Security Program, and move to a more mature stage, enabling improvement of their organization-wide security awareness and reduction of overall security risk.

Medical Device Integration

Effectively managing medical devices across the enterprise is challenging and remains a problem that has been largely neglected by hospitals, health systems, device makers, and health IT software vendors alike. Impact Advisors brings deep expertise and years of experience in the critical domains essential for effective medical device management to help our clients understand their full clinical engineering (CE) inventory in real-time to support informed decision-making. Learn how we enabled a large health system to better visualize its complete medical device inventory of more than 50,000 devices.

Innovative Performance Improvement

Impact Advisors partnered with a large network of dermatology clinics spanning 100+ providers across 7 states. We assessed underperforming clinics, using industry benchmarks, peer comparisons, and root cause analysis to target, quantify, and capture high-value opportunities for improvement across key operational areas including Patient Access & Provider Productivity, Revenue Cycle, Support Staffing, and Non-Labor. We delivered $9.8M in savings against a $9.3M identified target over a 12-month engagement.

Standardizing Revenue Cycle Operations Before an EHR Implementation

Impact Advisors supported the consolidation and standardization of the Charge Description Master (CDM)
and Charge Generation Tracker (CGT) prior to an Epic implementation for a large health system. Despite the complexity, a compressed timeframe, and client team turnover, we enabled the clinical team to focus on developing the charge capture methodology, allowed the EHR implementation team to focus on the system build and not the data, and reduced the overall CDM/CGT maintenance effort.

Clinical Process Improvement – Opportunities to Improve ROI

A nationally recognized academic medical center engaged Impact Advisors to conduct a deep-dive assessment of several clinical areas to uncover and capture value. We identified opportunities for clinical process improvements quantified at a minimum of a 5:1 ROI.

Achieving ROI from Your EHR

Large, enterprise electronic health record (EHR) implementations have long been touted the panacea for improving efficiency and quality of care. Why then, have so many health systems failed to realize these expected benefits from their multi-million-dollar investments? Impact Advisors breaks down the challenges and solutions as well as a proven (sample results included) agile approach to cash acceleration and margin improvement.

Revenue Cycle Success in a Mental Health Hospital

Impact Advisors helps Oregon State Hospital implement a “best practice” Revenue Cycle. Results of the engagement include a 477% increase in average monthly cash collections.

Ardent’s Epic Success Story

When Ardent Health Services rolled out Epic's EHR and revenue cycle systems to all their hospitals and physician practices, they engaged Impact Advisors as their implementation quality assurance partner to provide guidance and recommendations and assist with validation of key implementation decisions while avoiding common pitfalls. This is the story of Ardent's success.

Clinical Integration for Revenue Capture on Cerner CommunityWorks

Impact Advisors utilizes workflow analysis, charge auditing, and system integration skills to uncover opportunities for increasing revenue at a critical access hospital.

Epic Physician Community Connect

Impact Advisors assists with the planning and implementation of a Community Connect initiative for independent physicians.

Newly Merged Presence Health Consolidates Epic Software

Impact Advisors helps Presence Health bring together two independent Epic software systems into a single instance of Epic.

Oncology Information System Selection & Implementation

Impact Advisors helps Advocate Health Care identify and implement a new oncology software package to boost oncologists' capabilities and patient safety.

EHR Planning for a Community Hospital

Sutter Health has been implementing the full suite of Inpatient and Ambulatory clinical and revenue cycle solutions from Epic across all of its hospitals and clinics