Corporate Services Optimization

Enabling Corporate Services to meet the needs of stakeholders, while positioning the organization for the future

Value:

• ~10% expense reduction
• Better employee engagement (from more predictable and efficient staffing process)
• Improved support to hospital functional areas

Typical Challenges:

• Significant area of focus for most organizations for some time – leaders often voice concern over diminishing returns
• Support functions are not at optimal levels and the cost is outweighing the perceived benefit
• Flexibility – too little flexibility within corporate functions
• Behavior change
• Ability to define and implement best practices
• Leadership turnover / alignment

Solutions:

Impact Advisors’ experts develop focused solutions by area including: insourcing, outsourcing, centralization, automation, demand management, and streamlining/reducing waste. Our approach includes:

• Defining key ingredients for flexibility
• Deploying best practice process across the system
• Understanding the ROI on key functions or benefits provided and modifying to position the organization best to fulfill its mission and position it for the future
• Optimizing technology to manage workflow and automate, where possible
• Utilizing tools / dashboards to facilitate follow-up actions and continuously track performance