Physician Enterprise Solutions

Physician Enterprise Solutions

Transforming into high-performing medical groups with top quartile operational and financial performance

Impact Advisors’ Physician Enterprise Solutions projects typically involve the following components:

  • Provider Productivity and Patient Access/Scheduling
    • Optimize scheduling processes to decrease/backfill no-shows
    • Standardize provider scheduling templates, visit lengths, and minimize exceptions to scheduling rules
    • Standardize provider productivity standards
    • Clear productivity and patient access dashboards
    • Call center and centralized scheduling processes
  • Provider Compensation and Engagement
    • Align provider productivity and compensation
    • Modern compensation model with value-based components
    • Clearly defined provider full time equivalents (FTEs)
    • Engage providers in strategic & operational decision making
  • Operational Expenses/Net Income
    • Low practice expenses and high net income
    • Net investment per provider at or approaching top quartile
  • Support Staffing
    • Align support staffing and patient demand
    • Support staff and providers working “top of license”
    • Position control process that supports targeted staffing levels
  • E&M Coding
    • Accurate provider documentation and coding
    • Meaningful documentation feedback provided to providers

Typical value we can deliver:

  • Increased net revenue through provider productivity and increased appointments
  • Effective management and governance structures
  • Increased patient access, patient satisfaction, and quality of care
  • Ability to recruit and retain high-quality staff and providers

Typical challenges our clients face:

  • High operational expenses and investment per provider
  • Variation in provider scheduling templates, visit lengths, and “scheduling rules”
  • Challenges in staff and advanced practice providers “working top of license”
  • Misalignment between provider productivity and compensation
  • Lack of cultural focus on access
  • Challenges in recruiting and retaining high-quality providers
  • Misalignment between clinic support staffing and patient demand