Physician Enterprise Solutions
Transforming into high-performing medical groups with top quartile operational and financial performance
Impact Advisors’ Physician Enterprise Solutions projects typically involve the following components:
- Provider Productivity and Patient Access/Scheduling
- Optimize scheduling processes to decrease/backfill no-shows
- Standardize provider scheduling templates, visit lengths, and minimize exceptions to scheduling rules
- Standardize provider productivity standards
- Clear productivity and patient access dashboards
- Call center and centralized scheduling processes
- Provider Compensation and Engagement
- Align provider productivity and compensation
- Modern compensation model with value-based components
- Clearly defined provider full time equivalents (FTEs)
- Engage providers in strategic & operational decision making
- Operational Expenses/Net Income
- Low practice expenses and high net income
- Net investment per provider at or approaching top quartile
- Support Staffing
- Align support staffing and patient demand
- Support staff and providers working “top of license”
- Position control process that supports targeted staffing levels
- E&M Coding
- Accurate provider documentation and coding
- Meaningful documentation feedback provided to providers
Typical value we can deliver:
- Increased net revenue through provider productivity and increased appointments
- Effective management and governance structures
- Increased patient access, patient satisfaction, and quality of care
- Ability to recruit and retain high-quality staff and providers
Typical challenges our clients face:
- High operational expenses and investment per provider
- Variation in provider scheduling templates, visit lengths, and “scheduling rules”
- Challenges in staff and advanced practice providers “working top of license”
- Misalignment between provider productivity and compensation
- Lack of cultural focus on access
- Challenges in recruiting and retaining high-quality providers
- Misalignment between clinic support staffing and patient demand