As organizations begin to manage the EHR post-live optimization phase, they need to plan for multiple approaches to support clinical optimization efforts. As optimization requests... More

The annual HIMSS Conference is always huge; and when it’s held in Las Vegas, it is a surreal experience. And this year’s event did not... More

During an EHR implementation a governance model is established to set direction, make timely decisions and manage risks associated with the implementation. However, once the... More

The classic IOM reports To Err is Human and Crossing the Quality Chasm identified the tremendous potential of health IT to improve patient care and... More

It’s week two of go-live and things are not as crazy as you expected. The command center is still a bustle of energy and the... More

Change control is not a new concept for Information Technology (IT) departments, but it is rarely working as smoothly as we would like nor is... More

NEW IMPACT ADVISORS SURVEY FINDS OPTIMIZATION IS A TOP PRIORITY… Impact Advisors has just published a report based on results from an online survey of... More

THE CIO PERSPECTIVE ON OPTIMIZATION… A great new report based on a breakout session of 14 CIOs at the annual Scottsdale Institute Spring Conference looks... More

This time last week my feet hurt, my head was spinning with too much information and I had the overwhelming sense I was at the... More

Health Care organizations are under immense pressure to maximize revenue whenever possible. No area of care is immune from these forces. For peri-operative areas, one... More

Remember your first Electronic Medical Record (EMR) installation project? Remember going into a room with the software vendors and “validating” your workflows? How comfortable were... More

A critical success factor of any Information Technology (IT) system implementation is to understand customer needs as thoroughly as possible. Even with the best planning... More

You’ve implemented your EHR but so far your organization is not realizing the promised “value” that an EHR should bring.  Now what?  Perhaps your organization... More

“Another new IT initiative? More time at the computer? Something new to learn? Ahhhhh!” Sound familiar? You are not alone. Implementing new IT functionality in... More

Version upgrades are a common biannual process that all Epic customers spend countless hours and significant amounts of energy to implement. Although in the end,... More