Impact Insights

Interoperability and Information Blocking Proposed Rules from CMS & ONC

March 4, 2019

On February 11, 2019 CMS and ONC released complimentary proposed rules on Information Blocking and Interoperability. Long anticipated, these rules will influence how we exchange electronic... More

Best in KLAS: A Sustained Commitment to High Quality Services

February 18, 2019

Late last month, KLAS, a research firm that independently monitors vendor performance through the active participation of thousands of healthcare organizations, announced its much anticipated Best... More

Similarities between HIPAA and GDPR

December 20, 2018

Adopted in April 2016, the General Data Protection Regulation (GDPR) is Europe’s new framework for data protection laws, replacing the EU Data Protection Act of... More

QPP Final Rule for 2019: Overview

November 8, 2018

This past Thursday, November 1, 2018, CMS released the 2,378 page Final Rule encompassing both the 2019 Physician Fee Schedule (PFS) and the Quality Payment Program... More

Frightful Phone Interactions Scaring Patients Away? Try these tips

October 29, 2018

Automated and complicated phone systems, endless hold times, and less than pleasant phone operators can scare even the most loyal customers away. Increasing competition for... More

Cultivating a Culture of Patient Access: 7 Practical Tactics

October 25, 2018

With increasing competition for patients and the push toward value-based care (VBC), improving access to primary care is becoming a competitive differentiator among practices. When... More

HIPAA Risk Analysis vs. Gap Analysis – There Is a Difference!

September 17, 2018

The Health Insurance Portability and Accountability Act (HIPAA) Privacy, Security and Breach Notification Rules require covered entities and their business associates to safeguard electronic protected... More

Deep Cuts: PAMA’s Impact on Clinical Laboratory Reimbursement

August 27, 2018

On January 1, 2018, CMS published the new clinical laboratory fee schedule, reducing Medicare laboratory test reimbursement 40-50%. Now more than ever, laboratories will have... More

QPP Proposed Rule for 2019: An Overview

July 19, 2018

This past Thursday, July 12, 2018, CMS released the “CY 2019 Quality Payment Program proposed rule,” along with an associated “Fact Sheet.” In today’s blog... More

Timely Filing: Optimizing Revenue Cycle Team Performance

June 26, 2018

Timely filing write-offs are preventable, but avoiding them requires diligence on the part of billers and leadership.  A timely filing write-off is a charge deducted... More

Timely Filing: A Proactive Approach for Revenue Cycle Leaders

June 21, 2018

With so many obstacles to collecting revenue, organizations want to avoid unnecessary write-offs. One example is the timely filing write-off – a charge deducted from... More

One Dinosaur’s Evolution to Embrace Change – A True Story

June 5, 2018

“Everyone thinks of changing the world, but no one thinks of changing himself.”  ― Leo Tolstoy My Story Begins on Wall Street I was a... More

4 Things You Can’t Forget When Developing a Communications Plan

May 3, 2018

Effective communication is key to the success of any initiative, whether that is implementing process improvements or rolling out a new information technology or system.... More

Choosing the “Host” of Your EHR Extension in the Acute Setting

April 26, 2018

EHR extension – using someone else’s implemented EHR – is not a new practice among healthcare providers. In the EHR Extension Model, the “recipient” (a... More

A-Hunting We Will Go… for IT Cost Savings!

April 24, 2018

Healthcare organizations today are feeling the heat to do more with less, and IT departments are not immune to this issue.  The days of creating... More