Growing margin pressures? Recent merger or acquisition? Considering implementing or exiting a shared service model? There are number of reasons to take a closer look at your corporate or operational support functions, such as HR, Finance, IT, and Facilities.
- Concern over diminishing returns (cost outweighing perceived benefit)
- Overstaffing or unclear roles and responsibilities
- Too little flexibility within corporate functions
- Need for behavior change
- Leadership turnover or lack of alignment
- Lack of innovation
- Outsourced vendor not delivering optimal services