Payer Performance

Payer Performance

Optimize COGS and SG&A by transforming people, process, technology.

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How We Deliver Value

Business process abstract diagram with gears and icons. Workflow and automation technology concept.

We help payers streamline and automate their core processes, such as claims processing, enrollment, billing, and customer service. We also help payers improve their quality, efficiency, and compliance, and reduce their costs and risks.

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We are expert at navigating the management of various complex projects that cascade up to program initiatives. This may entail thinking through shifts in people, process, and technology, governance, communication, stakeholder management, roadmapping, etc.

Our Leaders

Joshua Pierce
Vijay Murugappan

Our Leaders

Joshua Pierce - Payer Solutions Expert

Joshua is an industry expert who has a deep understanding and professional experience across the length and breadth of the healthcare value chain, from building talented analytics teams for population health leaders to consulting for major national health plans and advising Fortune 500 clients on employee healthcare plans. He has a successful track record in implementing, analyzing, and optimizing programs across the full spectrum of digital and traditional healthcare solutions.

Vijay Murugappan - Payer Services Practice Lead

Vijay is a passionate advocate for a healthcare system that delivers quality health outcomes at appropriate cost. Through a rich set of experiences in various disciplines (organizational strategy and process improvement, sales, revenue and profit management, analytics, operations) across multiple industries (healthcare, retail, consumer products, high tech, government, and logistics), Vijay has built teams that come together with a common purpose, a sense of trust and respect, and a maniacal focus on customer success to deliver outstanding business results.