Our Services

Clinical Optimization

The truth is that while most health systems have now implemented an electronic health record (EHR), a large percentage of organizations have failed to realize the expected benefits from their EHRs. In the new value-based care payment paradigm there will be financial winners and losers based on the organization’s ability to succeed in meeting the quadruple aim. Organizational survival is at stake.

Successful organizations focus clinical optimization efforts on high-value areas and implement a process that proactively identifies benefits, plans for their realization, and tracks achievement versus the plan.

How We Can Help

Impact Advisors has both deep experience and a robust repository of effective tools and methods to guide organizations to success. We have identified a number of high-value areas for clinical optimization based on industry best practices, HIMSS Davies awards, Leapfrog, ACO requirements, governmental incentive and penalty programs and Joint Commission requirements. These high-value areas for improvement fall into six categories which include:

  • Improve Revenue
  • Improve Quality/Safety
  • Improve Patient Experience
  • Improve Provider Experience
  • Prepare for Value-Based Payment
  • Reduce Costs

By focusing on these areas, health systems can ensure the highest return on investment in capital-intensive technology investments like EHRs.

Typical Value Delivered:

  • Releasing 5-25% hidden capacity
  • Decreased LWOTS/LWOBs/AMAs
  • Improved patient access
  • 5-10% incremental cost savings on high cost DRGs
  • Reduced CMS performance penalties (millions)
  • Increased revenue for appropriate status
  • 10-25% reduction in dollars denied
  • Improved quality scores
  • Improved efficiency scores (ED/OR/House)

Our Clinical Optimization Solutions Offer:

  • A structured, lean approach to quickly identify, value and prioritize performance improvement opportunities
  • A multidisciplinary team of clinical, operations and IT leaders to facilitate the process
  • A proven benefits realization methodology

Our clinical optimization services are intentionally designed to be flexible to meet our partners’ needs, whether you need targeted or global assistance. Our services include:


  • Opportunity Assessment/ Identification of High Value Optimization Opportunities


  • Optimization Roadmap
  • Benefits Realization Framework Development


  • Governance/Leadership for Optimization
  • Enhancement Intake and Prioritization

Optimization Delivery

  • Current and Future State Workflow Mapping
  • Opportunity Prioritization
  • KPI Development
  • EHR Recommendations/Build
  • Change Management

  • Communications Strategy
  • Training Strategy
  • Implementation
  • Performance Monitoring
  • Sustainment Plan

Clinical Informatics

  • Physician Engagement/Adoption
  • CMIO Coaching
  • Clinical Informatics Program Development