Our Services

Healthcare Revenue Cycle Optimization


Financial Viability Demands Revenue Cycle Excellence

Today, payment model and care delivery changes require you to focus on solutions and strategies that directly impact patient experience, revenue and long-term enterprise viability. Your organization has probably undergone significant change through implementing (or enhancing) enterprise electronic health record (EHR) capabilities. Now that the dust is settling, you may be asking yourself the following questions.

  • Did we truly enhance the patient access experience?
  • How are we measuring our charge capture efficiencies?
  • Are we leveraging our system capabilities to optimize cash collections?

We Combine Technical and Operational Expertise in Healthcare Revenue Cycle Optimization

Impact Advisors provides objective expertise to improve the value and effectiveness of your revenue services, including operational workflow and system enhancement. We have deep healthcare revenue cycle application management knowledge and understand the importance of accurate, timely data for cash flow management, performance reporting and analytics.

Our healthcare revenue cycle optimization engagements typically involve one or more of the following activities.

Patient Access Services

  • Patient registration experience redesign
  • Insurance verification and eligibility redesign

Charge Services

  • Charge master review and update
  • Charge capture redesign and optimization


  • Coding queue prioritization
  • Deficiency management and redesign

Case Management

  • Clinical documentation review and redesign
  • Utilization review optimization
  • Recovery audit contractor (RAC) and 3rd-party audit redesign

Patient Financial Services

  • Denial management redesign
  • Develop cash acceleration projects
  • Claims follow-up and work queue redesign

Our optimization work complements our Best in KLAS® Clinical and Revenue Cycle Implementation services, Clinical Optimization and IT Strategy Planning.