Today, healthcare providers are uniquely positioned to achieve a competitive market advantage by using automation to manage complex data. According to a Fortune Business Insights report, the global Robotic Process Automation (RPA) market will grow from $14 billion in 2022 to $50 billion by 2030. Automation adoption is increasing across organizations of all sizes to boost productivity, lessen the burden on staff, and increase return on investment.
Post-pandemic, the healthcare sector has experienced an outsized demand for automation to manage throughput, billing follow-up, and call center capabilities.
For health systems, the use of RPA can make or break your margin. It’s no secret that healthcare systems benefit from: cost reduction, faster appointment turnaround times, greater employee satisfaction, increased quality of care, improved patient experience, reduced errors, and access to real-time data driven insights. RPA can reduce costs accumulated through wasteful steps, manual intervention, human error, and billing office backlogs. In addition, it can increase appointment turnaround by automating patient scheduling and reminders to improve resource utilization while enhancing employee satisfaction.