Digital Health

Digital Health

Deliver a high quality, differentiated experience for your patients, consumers, and providers
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Broadly defined, Digital Health is the intersection between healthcare and technology. It is how care providers connect, communicate, and manage relationships with patients, families, and communities. It is also how technology (and the data within) is leveraged to deliver safe, quality care efficiently to broader populations with improved outcomes. However you define it, you need a clear strategy and tactical plan to achieve and evolve it.


Most healthcare organizations need help understanding their current Digital Health capabilities and developing a strategic roadmap that will enable them to deliver a differentiating, consistent, and value-based digital patient experience in the future. Challenges vary as widely as the definition of digital health, but often include:

  • Lack of an integrated digital strategy
  • Cost-effectiveness and sustainability of digital solutions
  • Limitations of system interoperability or lack of standards
  • Enabling all of the above while keeping data safe and secure
Value Delivered

Easier access

and more affordable care for patients

Increased efficiency

of care delivery

Increased health equity

through population health

Greater coordination

between providers, suppliers, and health insurance

How We Deliver Value

Impact Advisors offers a proven model for assessing and building upon your organization’s current digital health competencies. Our streamlined, leading-practices approach highlights your relative strengths and gaps that should be addressed for long-term digital health success. Whether you are just getting started on your journey or already have digital tools poised for scaling and driving adoption, Impact Advisors will help your organization identify and refine the strategic and tactical roadmaps necessary to deliver a high quality, differentiated experience for your patients, consumers, and providers.

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  • Digital Front Door, Digital Strategic Planning & Roadmap Definition

  • Experience & Journey Mapping

  • Digital Operating Model & Governance

  • Requirements Analysis & Vendor Selection

  • Value / Benefit Realization Framework

  • Technical Blueprint / Functional Architecture

  • CX and CRM App Rationalization

  • Health Equity

  • Hospital at Home

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  • Program Management

  • Digital Program Governance

  • Agile Advisory & Implementation

  • Operational Readiness & Adoption

  • Value / Benefit Tracking & Reporting

  • Technology Architecture

  • Interim Digital Health / Telehealth Leadership

  • CX & CRM Implementation Support

  • Innovation & Partnership Development

  • Cloud Analysis & Transformation

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  • Digital Roadmap Refresh

  • Education Workshops

  • Implementation at Scale

  • Policy & Regulatory

Strong Stories.
Detailed Experiences.
Case Studies.

Impact Advisors supported a digital architecture service optimization program at a Fortune 100 pharmaceutical company, resulting in enhanced customer experience and a 2-level year-over-year increase on the Gartner Digital Architecture Maturity Survey

Impact Advisors helped a Medicare Advantage provider with:

  • Advanced risk stratification to break patient panels down to individual level

  • Individualized care journeys delivered at the point-of-care through proprietary suite of digital solutions

  • Using proprietary and 3rd party data to build AI predictions for optimizing care and resources

Impact Advisors helped a university health system develop a digital roadmap to enable enterprise strategy.

  • Defined and launched Digital Governance Structure

  • Launched Agile Product Teams (e.g., Access, Virtual Care, Ambulatory Experience, Digital Outreach, Industry Partnerships)

  • Defined program and product success metrics

2-level increase

YOY in Gartner Maturity Survey

All case studies

Our Leaders

Anil Thyagarajan e1664376749679
Skip Lemon

Our Leaders

Anil Thyagarajan - Digital Health Practice Lead

Anil is a seasoned healthcare technology professional with over 16 years of technology and management consulting experience. Areas of expertise include digital health, analytics and IT strategic planning, business case and cost model development, healthcare analytics and technology assessment and strategic roadmap development and operational and technical knowledge of healthcare systems and processes.

Bruce "Skip" Lemon - IT Advisory Practice Lead

Skip is a healthcare consulting executive with over 30 years of experience in strategy development, large-scale program management, systems integration, clinical and revenue cycle process improvement, and outsourcing. His career has focused on serving clients in the healthcare industry including providers, health insurance companies, and healthcare software companies with a heavy emphasis on serving healthcare providers.

Ready to join the team?
Start making
your impact today!

If you are passionate about improving healthcare, we’d like to know you. Check out our current list of openings or talk to one of our recruiters!

Our openings

150975580 DP